PURCHASE AND PAYMENT
The pre-order items may be out of stock. If the pre-paid item is out of stock, we will send you notification for cancellation and refund the pre-paid item.
About the order
- We reserve the right to accept orders. In the event that your order(s) is/are not accepted, we would contact you by phone or email. You may choose to refund or exchange any item with same value (you need to pay the price difference if the selected item is more expensive). We are sorry for any inconvenience caused.
- If you purchase multiple items,please check-out in the same shopping cart. Please note that we are not able to merge numerous orders to deliver in one-go.
- Shipping schedule is from Monday to Friday (excluding public holidays). Your parcel will be sent out in 4 working days after confirmation. If there is any pre-order item, please pay attention to the delivery date. We will arrange the delivery as soon as possible.
Ø If the recipient’s information is incomplete or incorrect, shipping time will be postponed. Shipping time will also be delayed if we have system update or stocktaking. We are sorry for any inconvenience caused.
Ø If the parcel is rejected due to incorrect information provided or no one pick up the parcel, customer needs to pay for the extra delivery charge.
Payment Method
1. Credit card (VISA/ MASTER/AMEX)
Our website has a safe and reliable encryption system, which directly linked to Shopify payment. No surcharge for credit card payment.
2. Bank Transfer / FPS
Bank: CitiBank
A/C: 250-390-4198-2622
Just too Sweet Co. Ltd.
Bank: HSBC
A/C: 484-285739-838
Just too Sweet Co. Ltd.
FPS ID: 2669836
*After payment, please Whatsapp at +852 6030 9736 to send us the receipt, together with order number and your name.
3. PAYME
Payment through payme account Just too Sweet, link:
https://qr.payme.hsbc.com.hk/2/As9GqhqgZPnaoDAJSt2uYW
please remark the invoice no. and the registered phone number.
Change and Cancel Order
If you would like to change or cancel the order after confirmation, please kindly Whatsapp us at +852 6030 9736 in 24 hours; or else, we reserve the right to make any changes on the confirmed order.